Refund and Returns

Thank you for your purchase! We hope you are happy with your personalized MyPawPrints products. Please read the following information regarding our returns and refunds policy.

 

Returns

Due to the nature of our custom-designed products, we unfortunately cannot accept returns. Each product is uniquely tailored for your experience, making it ineligible for return or resale.

 

Refunds

As we do not accept returns, refunds are generally not available. However, if you receive a defective or damaged product, please contact our customer service team within 7 days of receiving your order. We will be happy to review your case and provide a suitable resolution, which may include a replacement of the defective item.

 

Contact Us

If you have any questions or concerns about our returns and refunds policy, please contact us. We are here to help and ensure you have a positive experience with our products.

Thank you for your understanding and support!